Rilven Portal

One portal for your customers and suppliers

Customers order from your catalogue at their own prices and see their balance at any hour. Suppliers receive your purchase orders. Everything lands in Rilven at once — no more re-typing orders from emails and messengers.

CustomerRilven
Orders come in
RilvenSupplier
Orders go out
portal.rilven.com

For customers: orders come in

Your customers order for themselves, at any hour, and stop calling to ask what they owe.

  • Your catalogue at the customer's own prices, with availability shown.
  • Orders arrive in Rilven as drafts, and your sales team confirms them.
  • The customer is notified when an order is confirmed or cancelled.
  • Balance and documents straight from your ledger — the same figure your accountant sees.

For suppliers: orders go out

Send purchase orders where the supplier will see them, and keep the work with subcontractors in one place.

  • Purchase orders you raise in Rilven reach the supplier in the portal — no emails to chase.
  • The supplier sees the order and its status, and is notified when it changes.
  • Goods on order count in the shortage forecast, so what is already on its way is not reported as missing.
  • Projects and tasks with subcontractors: the task, files, comments and approval in one place.

The same portal for both sides

One sign-in for every company

If several of a partner's business contacts work in Rilven, the partner switches between them in one account.

Nothing gets missed

Order updates appear in the portal; task updates, reviews and replies can also come by email.

Projects and tasks

Share a project with a partner: they create tasks, attach files, comment, approve the work or ask for changes.

Only their own data

Each partner sees only what concerns them. Sign-in goes through Rilven ID, and the portal never touches your staff accounts or permissions.

Questions

What is the Rilven Portal?

A web portal at portal.rilven.com where your customers and suppliers work with you: customers order from your catalogue and see their balance and documents, suppliers receive your purchase orders, and both can share projects and tasks with your team. It is part of Rilven ERP and works on the same data.

How does a customer or supplier get access?

You invite them from Rilven CRM. They receive an email, set their password in Rilven ID and sign in to the portal.

What can a customer see?

Only their own: their prices, their orders, their balance and the documents issued to them. Never another customer's data, and never your exact stock levels — only whether an item is available.

Does an order from the portal go straight into Rilven?

Yes, as a draft. It becomes binding when your sales team confirms it, and from there it continues like any other order — to the waybill and the invoice.

Which languages is the portal in?

English, Georgian and Russian.

See the portal in the demo

Open the demo, or tell us how you work with your customers and suppliers, and we will set the portal up for you.